About Us

Ann and Tyler are family and share their individual and combined real estate experience on your behalf with a style all their own.


Ann’s commitment to Real Estate and to finding new and original ways to assist her clients is a natural result of her background and experience.

Ann arrived in Vancouver in 1979 from Halifax, Nova Scotia, beginning her real estate journey shortly thereafter, in 1981. Her initial work was as a residential leasing agent, marketing newly built towers throughout the Greater Vancouver region. Condominium sales was the natural next step and after representing a variety of firms, Ann found her match with Bosa Development Corp and for 17 years marketed their new developments in New Westminster, North Vancouver, downtown’s Citygate and finally Portico in South Granville (many will remember Ann as Ann Hartling).

In the Spring of 2004, Ann and friend, Elena Lau, decided to expand their business, joining Sutton Westcoast Realty as partners in order to offer clients a wider range of professional services along with their combined experience of over 40 years. Elena recently retired and Ann’s son Tyler, waiting in the wings, has become her new, up and coming, high-energy partner.

Ann has evolved as one of Vancouver’s most respected Realtors and welcomes your enquiries. Outstanding know-how and service is a certainty when working with Ann as she looks forward to the future and to maintaining her close connection with clients – old and new.


Tyler’s natural career inclination is to real estate. Growing up in the home of a Realtor gave Tyler a first-hand insight into the nuts and bolts of the business and the dedication required to succeed.

The real estate connection began in 2005 when Tyler worked in sales for an established Kelowna company in the construction industry. His leadership and problem-solving skills quickly surfaced and he soon ventured out on his own, establishing Titan Management – a construction management company that worked on single-family homes, condominium buildings, golf course clubhouses, and restaurants.

Tyler’s desire to return home to Vancouver became a reality when the opportunity arose to work with his mother Ann, whose partner had recently retired. Tyler jumped at the chance and a new partnership was created. Ann, as an exceptional and well-respected Realtor, is an invaluable mentor to Tyler and to the growth of his real estate career. In turn, Tyler’s attention to detail and knowledge of construction is an immediate asset, adding welcome perspective and reassurance to clients considering a house purchase or a pre-sale renovation.

Tyler has deep roots and love for Vancouver and is currently enrolled in the Urban Land Economics program at UBC. He firmly believes that the Realtor of today must constantly expand understanding and knowledge of all aspects of real estate, be community involved, and recognize and respect clients’ distinctive needs.


ann@customtailoredrealestate.com REALTOR®

  • Cell 604-329-8915
  • Office 604-714-1700
  • Fax 604-738-1888


tyler@customtailoredrealestate.com REALTOR®

  • Cell 778-994-SOLD (7653)
  • Office 604-714-1700
  • Fax 604-738-1888